csiagency.com is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of public sector websites and mobile applications. This accessibility statement applies to the website https://csiagency.com/:

COMPLIANCE STATUS

This website is partially compliant with RD 1112/2018 due to the exceptions and the lack of conformity in the aspects indicated below.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible due to the following:

  • Lack of conformity with RD 1112/2018: There may be some contrast issues that do not meet the required minimum of 3:1 relative to adjacent background colors in certain sections. [9.1.4.11 Non-text contrast]
  • There may be some non-text elements incorrectly labeled [2.5.3 Label in name] and [4.1.2 Name, role, value]. There may be occasional code editing errors on some web pages. [4.1.1 Parsing]

DISPROPORTIONATE BURDEN

NOT APPLICABLE.

CONTENT OUTSIDE THE SCOPE OF APPLICABLE LEGISLATION

There may be office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements, although efforts have been made to ensure most of them do.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on December 10, 2022. The method used was a self-assessment carried out by internal resources.

FEEDBACK AND CONTACT INFORMATION

You can communicate accessibility requirements (Article 10.2.a of RD 1112/2018) such as:

  • Reporting any possible non-compliance by this website.
  • Conveying other difficulties in accessing content.
  • Formulating any other query or suggestion for improvement regarding website accessibility.

You may submit:

  • A Complaint regarding compliance with RD 1112/2018 requirements.
  • A Request for Accessible Information regarding content excluded from the scope of application or exempt due to disproportionate burden.

Complaints and requests for accessible information shall be made through the contact form.

ENFORCEMENT PROCEDURE

If a request for accessible information or a complaint has been dismissed, or if you disagree with the decision taken, or if the response does not meet the requirements of Article 12.5, the interested person may initiate a claim. A claim may also be initiated if the period of twenty business days has elapsed without a response.

OPTIONAL CONTENT

This portal is designed to allow changes to text size and color, as well as the page background, using standard browser settings. To change the text size:

  • Ctrl + + to increase.
  • Ctrl + – to decrease.
  • Ctrl + 0 to restore original size.

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